1 business day
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 60 days of delivery
Ship items back to me within: 90 days of delivery
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We believe our products are the best in the market because we made it by our hands. So we will do return and exchange it with any condition. I know sometimes the bad things happened but we also trust our customers and God knows what we do. Namaste!
Feb 28, 2023
I order a case and another product from the seller on 6th of Feb was supposed to arrive till 15th but it didn’t. Talked with the seller to be delivered to another place bcz i was not in Chicago anymore. I order specific for the period was supposed to arrive and i was there. He told me he will come back with an update, didn’t happen, i asked for a refund no reply. I am very disappointed and i hope i just get my money back. Be careful from where you order on etsy.
Feb 20, 2023
Aug 6, 2022
Ecxcellent sound just lovely and thank you, Mass, once again for your knowledge and careful packaging appreciate Namaste !
Jun 9, 2022
Wrong item sent, contacted seller whose promised to resolve by sending correct one & send return label & credit me for second Tingsha sent. As promised this seller kept their word & provided great customer service & corrected an issue. I got the correct item & I got the free return shipping label and once they receive the return item I'm sure they will credit me back for the second item charge. I recommend this seller because of their commitment to doing the right thing and excellent service & the Tingsha is amazing too. Thank you.
Jun 5, 2022
Beautiful!!! Thank you 🙏💗🙏